Shipping & Returns
Shipping
- Stock orders will ship the same day if placed before 12 Noon EST. All other stock orders will ship the next business day (Monday thru Friday)
- Custom Wristbands ship 7-10 business days after the artwork approval.
- Orders are shipped using UPS Ground, Purolator or Canada Post in Canada
- Standard time in transit is 2-6 business days, though it could be longer if you are considered out of area
- Shipping to Yukon, Northwest Territories and Nunavut must be called in for shipping prices.
- Please contact us 1-888-569-1633 for all other shipping options and express overnight delivery
Returns
Need a return? No problem and NO restocking fee!!
- Please contact us krista@thewristbandman.com to receive a return authorization code.
- Ship the return back to the Wristband Man to the address provided. (shipping to be paid by you)
- After we review the return, we will provide a return for the products only.
Conditions:
- Only stock items can be returned, custom imprinted wristbands or special order wristbands are non refundable (certain exemptions apply: Vinyl Tab Wristbands, Cloth Wristbands, Silicone Wristbands and Lanyards)
- Returns must be in original packaging and available for resale
- Items can only be returned 30 days from the date of your receipt
- Returns must include a return authorization code (please see above)
- Refunds will be issued on products only
- Please allow 7 business days once the return has been received for a refund to be issued
- NO Refunds on customized products